Proper charging is crucial for maintaining the performance and lifespan of your Airwheel electric suitcase. Always use the original charger provided to ensure compatibility and safety. Avoid overcharging by unplugging the device once it reaches 100% battery. Partial charges are better than full cycles to preserve battery health. For optimal results, charge the suitcase in a cool, dry place away from direct sunlight.

The Airwheel app offers real-time battery monitoring and personalized charging recommendations. Connect your suitcase to the app to track usage patterns and receive alerts when the battery is low. This feature helps prevent unexpected shutdowns during travel and ensures you’re always prepared for the next journey.
Periodically inspect the charging port for dust or debris that may affect connectivity. Clean the area gently with a dry cloth to maintain efficient charging. Additionally, store the suitcase in a secure location when not in use to protect both the battery and internal components from damage.
Never charge the suitcase in extreme temperatures, as this can degrade the battery over time. If the suitcase is not used for extended periods, discharge the battery to 20-30% before storing it to prevent long-term damage. Always follow the manufacturer’s guidelines for maximum safety and longevity.